“The Bradfords Difference”
Our staff believes that an investment in home entertainment products is enhanced when the resources of an independent specialist retailer are utilized. We have come up with what we simply refer to as the Bradfords Difference to help guarantee that.
The Bradfords Price Guarantee
Bradfords is solidly committed to offering competitive prices. If you encounter a Bradfords product from a local retailer at a lower price, Bradfords will match that price. This offer is good for up to 30 days after your purchase. (Prices must be advertised or verifiable to be considered valid). And if another store offers a lower price on the item you purchased from Bradfords, the difference will be gladly refunded within 30 days of your purchase.
Professional Consulting
The Bradfords staff has accrued an extraordinarily high level of experience in the audio/video industry. By consulting with our staff we can recommend the selection & proper matching of equipment that will maximize your investment and guarantee that everything will work the way it should, right out of the box. We provide the same attention and care for all our customers – whether you need a small portable or a complete home theater system. Our goal is to listen to your needs and provide you with solid recommendations.
Local Delivery, Setup & Installation Services
We offer local delivery on any product you purchase. We will also provide you with recommendations on placement and setup of your basic system. Where installation work is required, we provide services at competitive labor rates.
Refund & Exchange Policy
We realize that mistakes can happen. This is why we offer a number of options for refunds and exchanges to insure you are completely satisfied with your purchase:
• 7-day refund option*
• 30-day exchange option*
(*All products must be packaged in new condition with all original packaging; excludes special orders on items not normally stocked in warehouse.)
Speaker Trade-up Program
We offer a one-year, 100% speaker trade-up option! If you double your speaker purchase within one year (toward the retail price of a new speaker system) you will receive a full trade in on your previous speaker purchase.